Terms of Service

1. Platform positioning and service content

XOOER is a comprehensive service platform focusing on brand digital assetization, dedicated to helping brands and ecological partners transform their brand IP, cultural influence, etc. into digital commodities, and empowering Web3 users, communities, NFTs and digital collections (digital collections) participants through on-chain issuance, sales and circulation. Our services mainly include:

• Brand digital asset issuance and management
• Brand digital equity product design and promotion
• Multi-chain NFT / Shuzang on-chain deployment and sales support
• Community promotion and incentive distribution tools
• Cooperative brand digital space display and event management

The "branded digital products" and related rights provided by this platform are consumer digital equity products, do not constitute securities, financial products or any form of investment tools, and the platform does not promise a guaranteed minimum, fixed income or repurchase arrangement. Please consume rationally and understand the risks before use.

2. Eligibility

You must be at least 18 years old and have full civil capacity to register and use the services of this website. If you operate an account on behalf of an organization or brand, you should have the corresponding legal person authorization.

3. User Account and Security

Users are responsible for the security of their accounts, including the proper storage of sensitive information such as accounts, private keys, mnemonics, and email addresses. We do not assume any responsibility for asset losses caused by users themselves. If you find that your account has been stolen or there are any abnormal operations, please contact us in time[email protected].

4. Use and restrictions of branded digital products

We adopt industry-standard security measures, including:

• Branded digital products may include limited-time benefits, consumption discounts, memberships, event participation qualifications, etc. The specific rules are subject to the corresponding page description.
• The value of branded digital products fluctuates dynamically with brand development, community consensus, on-chain transactions, etc., and does not have investment attributes, and no fixed returns or profit guarantees can be claimed after purchase.
• Once a transaction is initiated by a user, the platform does not support refunds or reversals. Users should evaluate their own value and needs.

5. Prohibited Behavior

Users shall not engage in the following behaviors during the use of this website:

• Use the platform services for money laundering, fraud, Ponzi schemes or illegal financial activities in any form;
• Use others' identities or false registrations;
• Abuse platform loopholes or technical means to obtain improper benefits;
• Upload, publish or disseminate content that is illegal, obscene, or infringes on the rights of others;
• Interfere with the normal operation of the platform system, server or network;
• Infringe the intellectual property rights of the brand, platform or other users in any way.

6. Brands and cooperative content

XOOER supports brands and content creators to settle in and carry out digital product distribution cooperation. Brands must:

• Have legal authorization for the submitted content, image, assets, etc.;
• Comply with the platform's digital content publishing regulations;
• Do not publish misleading content descriptions that promise returns.

The platform has the right to remove or ban content when violations are discovered.

7. Intellectual Property Statement

The technology, page design, images, trademarks, service marks and other contents used in this website and platform are owned by XOOER or its licensors. Without authorization, users may not copy, disseminate, adapt, display or use the above contents in any way.

8. Data and Privacy Protection

We collect, use, store and protect user information in strict accordance with the Privacy Policy. Please read the Privacy Policy in detail to understand your rights and obligations.

9. Third-party services

The XOOER platform may access third-party service providers such as wallet services, public chain browsers, and content hosting platforms. These services may have independent terms of service and privacy policies, which you should read and accept before using them.

10. Disclaimer

The brand digital products and related services provided by this website are provided on an "as is" basis. We are not responsible for the following matters:

11. Limitation of Liability

To the extent permitted by applicable law, we will not be liable for any direct or indirect losses, including but not limited to loss of income, transaction losses, loss of expected profits or damage to brand reputation.

12. Changes and Termination of Agreement

We reserve the right to update these Terms of Service at any time. If there are major changes to the terms, we will notify you through website announcements, emails, etc. Your continued use of the service is deemed to have accepted the updated content. If you do not agree to the changes, you should stop using the service.

13. Jurisdiction and Dispute Resolution

This Agreement shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China. Any dispute arising from or in connection with this Agreement shall be submitted to the courts with jurisdiction in Hong Kong for resolution.

14. Contact Us

If you have any questions, complaints or suggestions about these terms, please contact us through the following methods:

• Email: [email protected]
• Website: www.xooer.com

15. Effective Date and Updates

These Terms of Service are effective from June 1, 2025. We may update this policy from time to time and notify you of important changes through platform notifications or emails. It is recommended that you check this page regularly to obtain the latest version.